Shipping Info

We process orders between Monday and Friday. The order will be produced and shipped in the order of payment. The order will be processed within 10-14 working days after the order is placed, and the order will be shipped the next day after processing. Please note that we do not ship on weekends (if you mind the length of time, please place your order carefully.)

How long will it take for my order to arrive?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays and any unforeseen circumstances) ,Processing Time: 10-14 business days.

Standard Shipping Time: 5-7 business days

Fast Shipping Time: 3-5 business days

PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.All orders will be scheduled for shipment in 2-5 business days,excluding holidays. Orders placed after 11PM (Shanghai Standard Time) on Fridays may not be processed for shipping until the following Monday morning.

How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at

https://www.17track.net/en

https://tools.usps.com/go/TrackConfirmAction

Please allow 1-2 business days for tracking information to be available.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.

Attention:please read the precautions carefully, if you mind our policy, please do not order, to avoid unnecessary disputes with us, thank all users for their support and understanding.